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Technology has been the backbone of developments in the travel industry for several decades. The digital revolution creates further opportunities for travel operators, airlines, hotels, aggregators, logistics services and review providers to use technology to create the best possible experience for their customers.

Whatever the innovation, staying on top of ever-shifting regulatory requirements is a real concern for travel and tourism businesses. Recent changes include tougher data protection legislation, revisions to the ATOL scheme and entirely new ‘linked travel’ regulations. The latter acknowledge the complex interdependencies of modern tourism and will pull many more suppliers into the regulatory fold. Some of the implications of these regulatory changes are yet to be worked out.

Our team provides expert regulatory advice and commercial expertise to the whole sector: tour operators, online travel agents, hotels, airlines, travel consortia and accredited bodies, travel management companies, flight consolidators, villa and accommodation providers, adventure travel operators and festival organisers. We’ll help you comply with the industry’s evolving spectrum of regulations including the Package Travel and Linked Travel Arrangements Regulations, ATOL regulations, EC 261/2004 (flight delay and disruption) and the GDPR/Data Protection Act 2018. And as well as making sure you have the right license to operate, we’ll help you develop strong commercial contracts with customers, suppliers and agencies while getting the most advantage from advances in technologies.

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Farina AzamFarina Azam is a commercial technology partner View the team

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13 January 2020 Excite Holidays cease trading – agent’s legal obligations | TTG

8 January 2020 Tour Ops & Travel Agents – Data sharing is not a breach of GDPR | TTG

20 September 2019 Winning competitions: your legal how-to guide for running competitions or raffles

11 January 2018 The Autumn 2017 Budget-driverless cars

18 December 2017 Is the rapid approach of driverless vehicles accelerating the need for legal change?

17 November 2017 Uber loses employment status appeal…but Deliveroo wins

31 October 2017 Jurisdictional queries for multinational employers

5 October 2017 Employment status – Ryanair’s latest headache

26 September 2017 Ryanair – lessons in holiday planning

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Driverless car regulation: UK attempts to overtake rivals

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Kemp Little sector support | The travel industry

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25 November 2019 Is the failure of an airline always unavoidable and extraordinary? | ABTA

11 November 2019 Comment: Is the failure of an airline always unavoidable and extraordinary? | Travel Weekly

28 October 2019 The fallout from failure

23 September 2019 Thomas Cook: What are the industry’s obligations to customers | TTG

5 September 2019 Travel expert joins as partner | New Law Journal

3 September 2019 Former Travlaw partner Farina Azam joins Kemp Little | Travel Weekly

3 September 2019 Azam leaves TravLaw to grow travel division at tech-focused firm | TTG

2 September 2019 Partner hire sees expansion of Kemp Little’s data protection and privacy offering

2 September 2019 City Moves for 2 September – who’s switching jobs at Kemp Little, Wesleyan and Cluttons? | City AM

2 September 2019 New partner hire boosts Kemp Little’s travel offering

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Kemp Little LLP is a limited liability partnership registered in England and Wales (registered number OC300242) and is authorised and regulated by the Solicitors Regulation Authority. Its registered office is 138 Cheapside, London EC2V 6BJ. The SRA Standards and Regulations can be accessed by clicking here.

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